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Connor Zazzo

Connor Zazzo

Connor is the Marketing Manager for FATj.com, focused on providing valuable insights to help drive forward the hiring efforts of recruitment teams across the country. Interested in reaching out to Connor to learn more about FATj.com? Connect with him on LinkedIn!

Recent posts by Connor Zazzo

4 min read

Innovations in Trucking Communications: How to Keep Your Workforce Connected

By Connor Zazzo on Apr 6, 2021 2:23:58 PM

While you might not think it initially, the trucking industry is more technologically integrated than most suspect. With new technological advancements, productivity tools, and software platforms, it's easier for truck drivers to stay connected to the rest of the fleet. It's a great way to boost trucker accountability, improve common workflow bottlenecks, and streamline your distribution network.

The question, of course, remains: what are these innovations in trucking communication? How do they help you create the best truck driver jobs? How do you integrate them into your business? To learn more about the leaps in the trucking industry, here's what you need to know.

Mobile communication tools help trucking companies attract the right truckers.

While qualifications can say a lot about a prospective truck driver, it's hard to tell whether or not you've hired the best truck driver around until you see how they perform in action. Previously, it wasn't easy to communicate fleet analytics back and forth between the company drivers and the trucking company. Plus, while a professional truck driver will keep solid records, that doesn't mean that every recruit or employee will follow suit. As such, performance reviews of truck jobs can get complicated. When you factor in other truck driving types like ice road truckers and hazardous material truck jobs, this can make performance management much more difficult.

Even if a professional truck driver has years of experience working owner-operator jobs and is one of the best drivers around, it's still good to review performance on available jobs. Newer onboard systems can track larger amounts of data over the long hours and numerous truck stops of many oversized load truckers. These communication tools start collecting important metrics on the first day of trucker job training. This helps you tailor the job training to fit the nuances of your private fleet's needs. This can help you bring in more experienced drivers and also streamline trainer reporting.

Mobile communication tools allow OTR drivers and owner-operators to perform repairs while they're on the go, request maintenance, flag files, and make delivery notes. This is especially helpful for oversized loads since there are often delivery exceptions at the terminal. It's an important thing to include for the benefit of OTR drivers, dump truck operators, and ice road trucking professionals alike.

IoT communication allows for greater levels of connectivity.

There's a reason the trucking industry is so interested in IoT connectivity and communications. If you're focused on enhancing truck driver training, becoming the best place to work, and developing a profitable career, you're going to want to meet the high demand for IoT integration. It's an important factor in team driving and can impact your entire supply chain for the better. A smooth integration connects devices, vehicles, and other appliances and gives them ways to communicate back and forth.

Naturally, this has a few immediate benefits. One important factor that many brands consider is how IoT integration can reduce human error. With sensors, autonomous systems, and high-demand connectivity, this speeds up brand decision-making and reduces the margin for error. This is especially important if you want to have a lucrative career, as this can help you charge the right mileage rates, calculate appropriate weekly home time, and use data to allocate a new driver's rate of pay. All of these tools bring strong benefits to the trucking business.

Of course, it's important to understand that while there's a high demand for quality CDL drivers, a basic understanding of IoT connectivity and use might require additional training. Since it's a newer job skill for many CDL drivers, it's important to have a set schedule for training. Helping your transport drivers develop these additional skills means your job can maintain relevance and provide top-notch service to your network. This often makes a difference between which United States private fleets succeed and which truck driving brands fail shortly out of the gate.

While IoT connectivity might seem most beneficial for OTR drivers, local truck brands can leverage this job skill just as much as OTR truck jobs. Since it helps you filter data, calculate an appropriate average salary based on performance, and boost team driving scores, IoT integration is a must for many brands.

Use goal-setting tools to communicate progress better.

Whether you're hiring jobseekers fresh out of CDL school or you're looking for a new hazmat driver, it's important to establish and communicate about company, team, and individual goals. Even if a driver's goal is to improve each paycheck or boost their average salary, there are ways to use goal-setting tools to communicate this and set an action plan. Other goals may be to go back to truck driving school for continued education, an increase in weekly home time, or continued CDL certifications. Naturally, this will depend on the location quotient of your business, what the local job ads look like, and which drivers you attract.

Goal-setting tools allow you to track progress in near real-time, collect data for performance reviews, and more accurately communicate team progress. As your own boss, it's important to use tools that give you better insight into the goal-setting process, what it looks like, and how to adjust it for maximum efficiency. On top of that, goal-setting tools can decrease turnover since they help boost employee engagement and ensure that your CDL employees feel like they have a hand in the company's success.

Less turnover means that you have to rely less on your recruiter and the nearby truck driving school to find new candidates all the time. It saves your brand time and resources and helps your team communicate more clearly about career aspirations. Happier, more invested employees also provide better service, which is never a bad thing.

Trucking communications will continue to develop.

These recent advancements don't represent the terminal of industry growth. In fact, they're more like a sampling of what's to come. Trucking communications technology is likely to continue to shape the face of the industry and help entrepreneurs reassess how they conduct their daily brand operations.

4 min read

What to Look For in Quality Drivers

By Connor Zazzo on Mar 24, 2021 11:24:39 AM

Finding the right truck driver often seems like a daunting proposition. After all, the trucking industry is more in-demand than ever. Between reviewing a trucker's qualifications to coordinating interviews with your recruiter, it can be difficult to find the right fit for a new job.

If you're ready to list your business on a job board, there are a few things you're going to want to keep in mind when reviewing truck driver applications. From choosing the right job search engine to looking for the perfect fit for your fleet, here's what to look for in a new trucker and how to find them.

Use the right job boards.

job board type matters

Often, when entrepreneurs post home delivery jobs, CDL jobs, or bus and motorcoach jobs, they stick to common job list websites. While this can be an easy way to get a new job in front of many job seekers, it might not help you find job seekers interested in the trucking industry. Instead, it's a good idea to have your recruiter set up an account to post on a truck driver job website. This will help you find qualified truck drivers and the best trucking companies for your needs. Through different services these sites provide, you can compare companies, review the applications of the driver trainees, check out driver profiles, and list several different job opportunities.

Of course, this means you need to use a quality job post. When you're listing a truck driver job, the fastest way to attract a quality CDL truck driver or company driver is by optimizing the job search blogs or the trucker job listings you post on job sites. Specify if you're hiring for local jobs or OTR truck driving jobs, note the specific freight type, and find ways to recruit truck drivers to an open position by showing how your truck driver job stands out.

Many companies decide to talk about their truck-driving job perks. For any truck driving job, you're liable to see a lot of turnover. Often, the best way to recruit truck drivers is through some added benefits to each job opening. For instance, if you have a truck driving job that offers a lot of home time, it is important to mention that in your listing. To recruit truck drivers who are browsing truck driver job boards, noting perks like newer equipment, new truck technology, and owner-operator opportunities are ways to attract the right professional truck drivers. With any luck, this will help recruit truck drivers to each open position and act as a one-stop resource to list all available CDL jobs.

Prioritize reliability and professionalism.

driver reliability is a must

While there's nothing wrong with a bit of big rig banter or the occasional late start, you also don't want to hire drivers who aren't reliable. After all, you're spending time and resources posting this trucking job, handling the interview process, and training the truck drivers. Each time you experience turnover, it eats away at your bottom line. If a particular company fills a new trucking job with an unreliable truck driver, it not only wastes key resources but also gives a negative impression to existing and prospective customers. However, the key question is how to find reliable driver types to help with your supply chain.

That's why it's a good idea to review an applicant's work history closely. If they've mostly spent time as a local truck driver and are applying for an OTR driving job, ask key questions about how to handle a flatbed in certain weather conditions. Ask previous employers if they can share any logistics or metrics on their previous CDL drivers, so you can weigh that against some United States averages. You can also look at the company reviews of the company driver's former employer. That'll give you a good idea about what qualities to prioritize for each job opening.

Find someone with a variety of skills.

drivers have more skills than driving

Someone with added skills can bring additional benefits to your company. Though you might need a local truck driver or another specific driver type, you might want to look with candidates with added skills and qualifications outside of their CDL license. You could look for job seekers who have worked for top trucking companies, prioritized owner-operators, or individuals with mechanical certifications. Though you shouldn't base every new hire decision on who's worked for the top trucking companies and who's an owner-operator, it can add a level of simplicity to your job board posts.

The right candidates can also support your other teams and departments. While you may have a job opening for a CDL truck driver but want a candidate who can help support your warehouse workers, it's important to mention that in your job posting, and look for that in your applicants. It's also always helpful to look for someone who is generally well-rounded. For many entrepreneurs, this might seem like a pretty rare quality. However, many of the best truck drivers possess this quality. You have to ask the right questions during the interview.

When you're working with prospective employees, it's good to either send a few questions to their inbox ahead of time or discuss them during the actual interview. When you're drafting your questions, it's also a good idea to jot down your ideal answers, so you can compare them to the applicant's. Ask effective questions, such as how the applicant would handle a minor mechanical issue or how they would negotiate a dissatisfied customer situation. This is a common tactic to find the best truck drivers in the industry, though you shouldn't use it as a total one-stop resource.

The right fit makes a big difference.

Finding the best truck driver for your brand can impact your business in ways you might not expect. A good experience with a trailer delivery might lead to future contracts and sales. A quick delivery linkup might impress a client with purchasing power. A driver arriving ahead of schedule might generate some positive word-of-mouth buzz. When you find the right fit for your business, you're investing in your brand's ongoing growth and development.

4 min read

How Companies Can Use Financial Wellness Tools for Company Truck Drivers

By Connor Zazzo on Mar 19, 2021 8:57:52 AM

The United States trucking industry is full of growth, expansion, and future-forward potential. Numerous industry occupations are trying to navigate ongoing shifts and restructuring from the sales workers who move products to the truckers that navigate the distribution network. Since COVID-19 impacted the trucking industry and many trucker jobs, many businesses worldwide rely on financial wellness tools and endorsements to aid company truck drivers with their fiduciary needs. While this directly benefits truckers, it can also have positive impacts on the parent companies.

Whether you're looking for a solution that can help your truck drivers develop savings portfolios or you want to implement an earned wage access tool for truckers on your payroll, here's what brands in the United States should know about financial wellness tools.

Earned wage access tools directly benefit truck drivers.

While truck driver pay is often competitive, it's in response to some of the less glamorous attributes of the occupation. These can include spending nights at rest areas or truck stops, maintaining complicated logbook entries, and consecutive hours on the highway. For the long-haul truck driver to have extra perks and benefits such as health insurance, dispatch support, and bonuses for certain deliveries. Many trucking companies also utilize earned wage access tools in the hopes of directly benefiting their truck drivers.

These tools enable a trucking company to open up payroll to the truck driver. In a sense, an earned wage access tool means that any day can be payday. Earned wage access (EWA) tools also help remove complicated logbook procedures. After consecutive hours for an over-the-road driver, it's beneficial to access earned funds immediately. This helps cover the difficulty of driving for consecutive days, putting in long hours, or spending hours of service transporting hazardous materials in a commercial motor vehicle. This helps employees navigate instances of financial stress with greater ease. It's also a great way to chip away at higher attrition rates.

Though many brands already use EWA tools, the truck transportation industry will likely continue to embrace these solutions in the coming years. They can help prevent turnover, boost the motivation of full-time employees, and reduce company job openings. This directly benefits your bottom line as well as the long-haul truck driver. When you pair these financial wellness tools with additional perks like extended rest periods and limited delivery zip codes, it can attract and retain top talent within your brand.

Financial wellness tools encourage long-term employment.

It's no surprise that, given the occupation, the industry experiences a fair amount of turnover in the U.S. Driving large vehicles can be difficult and sometimes even dangerous. Plus, with the long hours, limited home time, and changing federal regulations, it's hard for brands to encourage long-term arrangements with their employees. Even many industry veterans migrate from company to company in the pursuit of a more robust job offering. Sometimes, this is for added benefits like longer rest periods. Other times, it's for financial incentives that stem from financial wellness tools. In fact, some financial wellness tools and retirement savings programs help you attract workers that will put plenty of hours of service into your brand.

Some financial wellness tools encourage greater monetary health. Sometimes, this is by providing easy access to common financial tools and credit reports. When employees are more informed about their financial health, they can make stronger decisions and grow with a company. Other programs include retirement savings match plans which encourage long-term employment due to the potential for a strong investment return. Of course, the specific financial wellness tools your band uses depend on your brand's financial standing and ability to add these perks. For a large truck company, this may be a simple matter. For a smaller brand, it may take time to implement these tools.

These financial applications may even offer certain perks depending on employment lengths. Some companies choose to implement programs that recognize employment milestones. Your wellness tools can track progress to these milestones and divulge information on upcoming rewards or recognition. It's a great way to foster employee motivation and engagement throughout your growing brand.

The right tools help you stand out in a crowded industry.

Not only do your financial wellness tools benefit your existing employees, but they also help attract quality candidates for job openings. Whether you're a small or a large truck company, this has numerous benefits, especially in a trickier hiring climate. Since it's often difficult to bring in top talent, this occupation requires that you strive for excellence. When you integrate top financial wellness tools into your brand, it can boost word-of-mouth referrals about your benefits and programs. This is a must if you really want a way to stand out from the competition.

It's also a good idea to integrate these tools sooner than later, especially if you're considering an earned wages access program. This gives you a chance to observe your chosen financial wellness tools' performance, make necessary changes, and use future adjustments to find the right fits for your specific needs. By doing so, you're telling every job applicant that you're invested in their financial wellness. This is a critical component of the hiring and retention processes, especially when driver shortages impact the industry.

Put the focus on financial wellness.

As a supervisor, decision-maker, and business manager, it's up to you to facilitate important changes throughout your business. Don't sit in the passenger seat of your own brand. Use financial wellness tools to attract the best long-haul truck drivers, and create a place of employment that's more than a truck stop for career hopefuls. With the right tools in your arsenal, it's easier to maintain sensitive information, reward strong performance, and encourage employee success.

When you put your brand's focus on financial well-being, you're also turning your attention to your employees. Every truck driver you hire is an essential component of your brand. By helping your employees with these tools, you're investing in a long-term partnership that can benefit you both.

4 min read

5 Questions You Should Ask Drivers Before Hiring

By Connor Zazzo on Mar 16, 2021 11:12:29 AM

Whether you know it or not, your truck drivers are a much bigger part of your operations than many business owners suspect. After all, there's much more to the role than simply delivering packages. A truck driver may make several deliveries on an average day, serve as a customer touchpoint, and even resolve some smaller issues or customer requests.

As such, you both must attract and hire top talent for your business. The right truck driver can make a major difference in your daily performance.

1. How would you handle a difficult customer request?

how drivers handle customers

During the recruiting process, it's often difficult to suss out how CDL truck drivers will perform under pressure. After all, many CDL recruiters are only able to see work history and any applicant recommendations. As such, CDL driver recruiters need to ask questions that will help uncover how different drivers perform. While a recruiter can ask how a driver would handle tasks under pressure, it's a better idea to ask a prospective CDL driver how they'd handle a specific situation. This gives the recruiter better insight into potential job performance.

To get a solid answer from an applicant, it's a good idea to use specific scenarios that your business has encountered in the past. Maybe there was an instance of an incorrect order. Perhaps a customer was unhappy during the delivery. Whatever the scenario, develop your own ideal solution and then see what the applicant comes up with. It'll help you see how closely a CDL employee aligns with your brand values and methods.

2. How do you ensure you meet deadlines?

Deadlines are more important now than ever. Due to COVID-19, more and more customers have turned to e-commerce and online ordering. This means that delivery networks are juggling a larger influx of orders than before. Customer service and social media channels are flooded with requests for delivery updates and tracking information. Companies are also working on enabling greater levels of Saturday and Sunday deliveries. As such, you need to address these concerns during the recruiting process.

To attract great people to your brand, it's important to understand how a driver will address complex deadlines. It helps you maintain a stronger level of customer satisfaction and ward off the potential for any complaints.

3. How do you maintain good client relationships?

how drivers maintain relationships

CDL driver recruiters often need to focus on client relationships during the hiring process. This is especially important since your CDL applicants are often the face of your brand. In most other situations, the customer interacts with the brand via social media, its website, or over the phone. However, when a delivery occurs, this may well be the first time the customer physically interacts with your brand's representative. Each customer touchpoint needs to work towards building a more robust relationship and a sense of brand loyalty.

It's a good idea to discuss this with each of your applicants. Ask them for past examples of them going above and beyond to connect with the customer. See how they describe past client relationships and how that worked for the good of the brand they represented. This can give you some better insight into a driver's willingness to adapt to your company's customer service standards.

4. What basic maintenance steps are you familiar with?

Especially where touch freight is concerned, it's important that your drivers know how to handle some basic maintenance. After all, vans, trucks, and other commercial vehicles are expensive. This means that ongoing repairs and maintenance can cost quite a bit. If your driver can handle general maintenance, this can save you time, money, and resources. If you're working at job fairs, this step can help you sort through candidates more quickly and effectively.

When you ask these sorts of questions, you should look for more specific answers. Ask an applicant what steps they'd take to handle any small fixes or repairs. Try to determine what troubleshooting steps they'd follow before reaching out to their coordinator or supervisor. This can give you a better sense of their capabilities while they're on the road. If you have a strong candidate on your hands, you can also consider investing in some ongoing maintenance training if they don't have the sufficient skills but excel elsewhere. This will ultimately depend on your brand's needs and your willingness to train new hires more comprehensively.

5. What logs are most important to keep?

what questions should you ask before hiring

While automated electronic logging devices make it much easier to assess performance, track metrics, and review analytics, they don't give you all the information you need. You'll also depend on your CDL A driver to keep some of the important logs for you. It's a good idea to ask any candidate which logs they keep and which are less important. This gives you an idea of what each driver might prioritize while they're on the road. While it doesn't give you a full picture of how well a driver is performing on the job, it gives you some greater insight into what they view to be their essential responsibilities.

It's also a great idea to follow up with a question about how a driver ensures accuracy. After all, logs and reporting can't do much if they're inaccurate or improperly kept. This can greatly help you determine whether or not a candidate is a right fit for your brand.

It's important to get to know the candidates.

When you're looking for truck drivers to represent your brand, you need to be able to source top talent. Otherwise, you're more likely to experience higher rates of turnover. Turnover and churn cost you time and money, so you should avoid them when at all possible. It's ultimately better for your brand. By asking the right questions when you're looking to hire a driver, it's more likely that you'll find someone who helps your brand grow and develop. Don't skimp when it comes to the interview process. It can mean the difference between a long-term employee and someone who leaves the company shortly after being hired.

4 min read

4 Ways Drivers Are the Face of Your Brand

By Connor Zazzo on Mar 9, 2021 11:45:42 AM

Many brands rely on quality truck drivers to deliver their products and services throughout the United States. Whenever a driver drops off a package or interacts with a customer, it's a professional touchpoint that can influence your brand in more ways than you'd probably guess.

Whether you're working with a local driver or having your own network of CDL drivers, it's important. That's why it's important to understand how a driver represents your brand and what you can do to improve those interactions. Here are four of the ways a truck driver is one of the faces of your brand.

1. Company drivers spend more time with customers than salespeople.

Sometimes, a customer can go through your entire sales funnel without ever actually meeting a salesperson face-to-face. On the other hand, a local truck driver greets customers, presents paperwork, and often helps with troubleshooting and problem-solving. That's why you need a company driver who's a good fit for your brand. After all, this could be the first in-person impression you're able to make upon a customer. As such, professional truck drivers who maintain a professional appearance and handle customer requests with ease are more likely to secure repeat business for your brand.

When you're posting listings for truck driver jobs within your brand, you must prioritize these skills alongside CDL qualifications. That way, you're able to find jobseekers who can truly act as representatives of your brand. Of course, offering great pay also tends to attract key talent to CDL jobs, so it doesn't hurt to mention that in your job ads. Make sure that your job ads maintain relevance to the position, and mention possible bonuses. It also doesn't hurt if you link to your brand's privacy policy.

2. Drivers develop brand awareness.

truck drivers are the face of your brand

If you're relying on in-house owner-operators, every delivery is a chance to get your brand's name in front of new customers. While some truck driver jobs for the major distribution networks don't offer this, many smaller owner-operator jobs rely on company flatbed trucks and vans. These are typically adorned with logos and business information. Each time a driver is out making a delivery, they're essentially handling aspects of your marketing for you. This helps you generate leads and query results. Depending on the search terms a customer uses, a driver makes it much easier to find your brand.

Local networks often excel in this area. Truck driver jobs that operate within a confined delivery area have a chance to develop familiarity with prospective customers. After all, if you saw the same company truck or van driving by several times a week, you'd start to get a bit more curious about the brand behind it, right? Though, even OTR positions have the potential to connect to prospects in an effective way.

Since so much of today's business landscape depends on brand awareness and loyalty, each customer touchpoint must be intentional. It takes quite a bit of effort to grow brand awareness and little time to destroy it. That's why your drivers are so important for your overall business health.

3. Your company drivers can increase sales.

Happy drivers with a good amount of weekly home time have a way of driving sales that you might not have previously expected. Those small points of contact with your customers, especially during the delivery, can positively impact your sales down the road. After all, a strong impression has a way of traveling back to your consumer base's purchasing or decision-making groups. When a customer starts to associate these interactions with your brand, it goes a long way toward developing brand loyalty.

This means it's important to attract top talent to your open truck driver jobs. Just as a positive impression can increase sales, a negative one can harm your reputation and even dissolve certain business relationships. Many truck drivers are facing a combination of employer bids. So, how do you get yours to stand out amongst the other job alerts? Well, it doesn't hurt to sweeten your perks a bit. Competitive pay, higher-than-average weekly home time, and schedule flexibility can make a big difference between a driver selecting a job and turning it down. The extra money you invest in your employees often comes back to you when your satisfied employees encourage increased sales.

4. Drivers often handle troubleshooting and order errors.

drivers manage expectations

As the point of contact for any delivery, your truck drivers are most likely to be the first people to address any order or delivery errors. If your CDL driver passes a package to a customer who spots an item missing, the driver can take steps to mitigate the error, address the customer's needs, and remedy the situation. This takes the strain off your customer service team, but it's also a delicate situation. Depending on how a driver responds to a customer complaint or issue, it can enhance a relationship or damage it.

This is part of why you need to invest in properly trained drivers and hire the right talent. Someone who is properly trained is much more likely to lessen the impact of damaged goods, missing items, or incorrect order totals. If you're using electronic delivery systems, a driver can even put in for a replacement while interacting with the customer, so there aren't any service gaps.

Your company drivers help you succeed.

Many entrepreneurs underestimate the true value of a quality truck driver. Many of the brands that succeed and excel have realized that their drivers are truly brand ambassadors. By tailoring your driver training to help improve brand growth potential, you're focusing on your business's health. Whether you handle B2B or B2C operations, the right company drivers can make a major difference.

As one of your brand's many faces, your drivers are truly critical for your daily operations. When you attract top talent, it can give your business the added push it needs to continue growing and expanding. Rethink how you structure your distribution network to make the biggest possible impact for your brand.

Topics: drivers
3 min read

What Is An Earned Wages Access Solution?

By Connor Zazzo on Mar 3, 2021 12:13:51 PM

The last time an unexpected expense popped up in your life, how did you handle it? Did you have enough money saved away for that rainy day, or did you need to resort to credit cards or loans? Unfortunately, the reality for most people in the United States is they need to rely on tools that hurt their financial well-being. The most commonly used tools at their disposal are credit cards, pay-day loans, or borrowing from a retirement fund.

Today, many employees feel lucky to have a job, yet also feel like their finances are not in their control. 78% of Americans today live paycheck to paycheck. The COVID-19 pandemic has accelerated this reality for many, and most employers are not offering solutions that meet the needs of their workforce.

Employees today need a better option than payday loans or credit cards to meet cash flow needs between pay periods. One solution employers can adopt to combat these issues is an Earned Wages Access program (EWA). Financial wellness programs like EWA are the foundations of a framework that have immediate impacts on recruitment and retention.

What Does Earned Wages Access Mean?

Earned Wages Access solutions enable employees to any day a payday. Wage access means that employers can allow their employees to get paid immediately after their shift or haul. EWA tools plug into a business’s payroll or time-tracking system and allow Human Resources departments to set their program rules.

Employees with access to an EWA solution can stay away from financially threatening alternatives, like payday loans. They can stay away because instead of waiting for the regular bi-weekly or weekly paycheck from an employer, they can withdraw their earned wages whenever they want. Tools like this enable employees to stay away from less-sustainable alternatives, like predatory loans with high-interest late fees and deadlines.

EWA-Blog-01

Why Should Companies Adopt EWA?

A recent survey by Immediate, an EWA solution partnered with FATj.com, shows that more than 75% of employees say that a wage access solution would help alleviate their financial stress. “In a pandemic, it’s shocking that so many CEOs and HR leaders think their employees are in excellent financial health,” said Matt Pierce, Immediate founder, and CEO. “They have a much bigger problem than they’re aware of when 9 in 10 employees are saying financial stress impacts their job performance. You know that’s going to hit a business’ bottom line, or worse, in the healthcare industry, cause a negative patient outcome. With resources like earned wage access available, which cost a company nothing, there is no reason this should happen, especially when they can make such a significant positive impact on employees’ lives.”

There are significant recruitment and retention benefits to adopting financial wellness tools. Market research shows companies that adopt an earned wage access solutions reduce employee attrition rates by up to 30%. In addition, companies have also reported that 8/10 employees would recommend their employer to their friends. “These unprecedented times are producing vulnerable employees that need help,” said Mason Beard, chief strategy officer at Immediate. “It’s an opportunity for employers—by answering that call, they will create gratitude which strengthens employee loyalty. Loyal employees help optimize business performance.”

So while an EWA solution can improve an employee’s financial well-being, there are positive impacts on a company’s recruitment and retention. This is especially important in the transportation industry, as the driver shortage affects every corner of the market.

Closing Thoughts

Businesses that adopt Earned Wages Access solution are telling the best candidates that they care about their financial wellness. EWA adoption is a necessary strategy to implement if an employer has a goal of standing out from the competition. Financial wellness solutions ultimately become employee recruitment and retention solutions as well. It opens the door to a more sustainable and healthier relationship between employers and employees. After all, giving employees access to their income

Are you curious about how an EWA solution fits into your recruitment process and retention strategy? Reach out to our team at FATj.com, where we can explain how it works for transportation businesses.

Topics: earned wages access